Frequently Asked Questions
Everything you need to know about your journey to healthier hair.
How long does it take to see results from Neofollics products?
Results vary by individual, but most users begin to notice a visible improvement in hair health and reduced shedding within 3 to 6 months of consistent daily use.
Are Neofollics products safe for all hair types?
Yes, our scientifically formulated products are designed to be safe and effective for all hair types, including color-treated hair, and are free from harsh chemicals like sulfates and parabens.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 24 hours, with delivery taking 2-5 business days for domestic orders and 7-14 days for international shipping.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unopened and unused products. If you experience an issue with your order, please contact our support team to initiate a return or exchange.
Are your products clinically proven?
Neofollics Hair Technology is backed by extensive research. Our key ingredients are clinically tested for their efficacy in stimulating hair growth and improving hair density.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods depending on your shipping destination.